Gurbaj Singh Independent since 2019  ·  Mohali, IN  ·  Works US hours
Klaviyo lifecycle · Ecommerce SEO · AI search

Email and search, built to be measured.

I run Klaviyo lifecycle programs and SEO for DTC ecommerce brands, and white-label execution for agencies who need the work done quietly and properly. Eleven years in, one rule: the numbers I report are the numbers you can check.

Browse abandonment — live build One trigger, three behavioural branches
kept browsing didn’t return past buyer new prospect Viewed Product TRIGGER Wait 4 HOURS Viewed again? SPLIT Reminder DYNAMIC ITEM Pairings +1 DAY Bought before? SPLIT Cross-sell PAIRED ITEMS Social proof REVIEWS

Every email pulls the exact item viewed. Re-entry stays on so an active shopper re-qualifies. This is one of eleven flows I built and ran on a single account.

Selected results
$1.3M Klaviyo-attributed revenue in twelve months, one DTC account Attributed, not incremental. Last-touch summed across 158 campaigns will overstate true lift.
+5.5 pts Open rate lifted 28.8% → 34.3% through list hygiene and deliverability Treat opens as directional. Apple Mail Privacy Protection inflates them across the board.
213% Growth in top-three keyword rankings on a client SEO engagement Rankings, not revenue. Traffic on the same programme grew 146%.
200+ Editorial and vetted placements built for one agency’s client base Finance, tech, legal and more. Every domain screened before outreach, never bought in bulk.
What I do

Four things, done properly, rather than everything done thinly.

01

Klaviyo email & lifecycle

Full program ownership: flow architecture, campaign calendars, segmentation that actually changes what people receive, and the deliverability work that keeps it landing.

  • Flows
  • Segmentation
  • Deliverability
  • A/B testing
  • Reporting
02

Ecommerce SEO

Technical and on-page execution for stores: site structure, metadata, internal linking, schema, and the content that earns commercial rankings rather than vanity traffic.

  • Technical
  • On-page
  • Internal linking
  • Schema
  • Local / GBP
03

GEO — AI search visibility

Getting brands cited inside AI answers, not just blue links. Entity clarity, structured content and genuine third-party citations, tracked rather than assumed.

  • ChatGPT
  • AI Overviews
  • Perplexity
  • Brand Radar
04

White-label for agencies

Execution capacity under your name. On-page production, publishing to client sites, and manual link building — run from documented SOPs, so quality holds at volume and there is little to manage.

  • Production
  • Outreach
  • Publishing
  • Discreet
Longest-running engagement

Black Note

US DTC · WooCommerce · 2023 – present

One account, three disciplines, three years.

I own the email program, the SEO and content program, and the AI-search visibility work. The email side runs eleven live flows alongside a weekly campaign calendar: a winback series split five ways by product family so a lapsed buyer hears about what they actually bought, a payment-recovery flow that pulled back roughly $47K on its own, and segmentation that separates engaged buyers from the rest of the list.

On the search side I built the brand’s AI visibility from nothing. It is now cited in ChatGPT, surfaces in Google AI Overviews and appears in Perplexity, tracked month to month in Ahrefs Brand Radar rather than spot-checked and hoped for.

At a glance

Attributed revenue
$1.3M / 12mo
Campaigns sent
158
Live flows
11
Open rate
28.8 → 34.3%
Payment recovery
~$47K
List size
~37,800
Cited in AI
3 engines

Regulated category, which means age-gating, state-level compliance and deliverability scrutiny most stores never face.

How I work

The part most people find out three months in.

I tell you what the data says

Including when it says the thing you paid for is not working. Attributed and incremental get separated. Metrics that flatter get flagged. You will never learn about a problem from a dashboard before you hear it from me.

I work from documented SOPs

Vetting thresholds, pre-send checklists, publishing standards. It means output stays consistent as volume rises, onboarding is quick, and there is very little to supervise.

I say no to the wrong brief

If a keyword cannot realistically be won, or a link target is not worth the money, I will say so before we start rather than bill you to find out. Scope I cannot deliver well, I turn down.

Track record

100% Job Success Score
4.9 / 5 across 18 reviews
26 contracts · 1,800+ hours

Stack

Klaviyo · HubSpot · Shopify · WooCommerce · Ahrefs & Brand Radar · Google Search Console · Pitchbox · BuzzStream · Screaming Frog

Published in

The Next Tech · TheNextScoop · ResellerClub — contributed, editorial placements earned through direct outreach.

Working together

Send me the account. I’ll tell you where the money is leaking.

Most first conversations start with a look at your flows, your backlink profile, or your Search Console — and an honest read on what is worth fixing first. That part costs nothing.